Where is VAT charged and how do I get an invoice?
VAT rules for UK and EU customers, entering your VAT number, and finding your invoices.
Updated
What you pay before VAT
All prices shown are before VAT. The exact amount of tax—if any—appears on the payment page, so you see the total before you commit.
VAT by location
We add VAT only where it is due:
- UK: 20 percent VAT is charged. If you have a UK VAT number, enter it at checkout or in /account/billing, and we will print it on your invoice.
- EU: If you are a business with a valid VAT number, we check it in VIES and reverse-charge, so no VAT is added. If you are an EU consumer, VAT at your country's rate applies.
- Elsewhere: No UK VAT.
Using your VAT number
Enter your VAT number at checkout or later in /account/billing. If the VIES check cannot confirm it at that moment, we charge VAT and notify you.
Your invoices
Invoices are issued by Zinn Digital® Ltd (UK) after payment and emailed to you. Find all invoices and credit notes as PDFs in /account/invoices.
Questions people ask
- Do I pay VAT on every purchase?
- No. Prices shown are before VAT. VAT is added only for UK customers, EU consumers, and EU businesses whose VAT numbers fail VIES verification. You see the final total on the payment page.
- How do I provide my VAT number?
- Enter it at checkout, or add it later in /account/billing. We verify EU numbers against VIES. If verification fails at that moment, VAT is charged.
- Where do I download my invoices?
- Go to /account/invoices to download all your invoices and credit notes as PDFs.