Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Access Product Debuts via API or MCP

  Integrate with our REST API or connect an AI assistant through MCP to search and manage launches.

Badges and links

• How badges and links work on your listing

  Display our badge, get your free listing live, and earn a followed link when your site's authority grows.

Pricing and payments

• Bundle or done-for-you listing?

  Two ways to appear on other launch sites: manage multiple launches yourself, or have us write and post them.

• What does each Product Debuts billing line cost?

  A price list for every paid product, what the paid launch includes, how you pay and how VAT is added.

• Can you get your money back?

  Purchases cannot be refunded once paid, unless we remove your listing. Your statutory rights remain.

• Where is VAT charged and how do I get an invoice?

  VAT rules for UK and EU customers, entering your VAT number, and finding your invoices.

Your account

• Claim your listing and get the Verified badge

  Take ownership of your company's listing and verify your domain in minutes.

• How do I update my listing after launch?

  Modify your description, tagline, FAQs, links and more; edits take effect instantly when you save.

• How do I manage my sign-in email and account data?

  Control your notice emails, update your sign-in address, or request account closure and data removal.

• What does a founder profile need before your launch can screen?

  Your founder profile must be finished before a listing can be shown; here are the credits it needs and what happens while a listing waits.

• Control your notices and alerts

  Set how you receive updates on your account, listings and activity—email, Telegram, Slack, or silent.

• Where to find your account pages

  Navigate your account from the sign-in hub. Each page handles listings, profile, money, settings and API access.

Launching

• How do I add extra categories to my listing?

  Your main category is free. Add up to 3 more for $5.

• Free listing or paid launch?

  Compare what each option gives you: basic profile and queue time, or live now with full profile and search visibility.

• How do I relaunch a product on Product Debuts?

  Relaunch your listing in a future week, keep the votes you earned, and pay a discount on the original launch fee.

Getting help

• How do I get help on Product Debuts?

  Find answers using our help assistant, or contact our team by email during office hours.

Getting started

• How do I launch my product on Product Debuts?

  Submit your website, verify the details, pick a plan, and go live in your chosen week.

Community

• How leaderboards rank your debut

  Three ranking boards show community picks, paid placements and domain strength. Top weekly launches earn badges.

• How does voting rank launches on Product Debuts?

  Sign in to vote once per listing. Votes are counted by community members only—never bought, never sold, never altered by payment.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.